GO Mortgage Servicing Center
Welcome To The GO Mortgage Servicing Center
Our company's Servicing Center provides valuable information for customers who have recently purchased new homes or are refinancing their loans.
If you have a question or would like to leave a comment, please submit using the form on this page.
If this is your first time making a payment and you have a question please call us at, (888) 819-6023.
If it is not your first time making a payment and you have a question, please call us using this number, (866) 367-7524, or e-mail our customer service team by clicking here. You can also log in and utilize our secure message center and live chat feature.
You may also find our FAQs below with general answers to common servicing-related questions.
Please fill out the form below to ask a question or leave a comment.
GO Mortgage Servicing Benefits
Rely on our exceptional customer service to get your questions answered about your loan.
Holiday Credit Protection
All your finances, scores & alerts in one place.
If you qualify for a rate reduction, we will alert you. You will also qualify for low refinance fees.
Free Loan Review
Free Yearly Credit Report
You can always contact our Main Customer Service Division with ALL your mortgage inquiries at 1-866-367-7524, or send an email to customerservice@loanadministration.com
Your first payment due date will be listed on your Note, your first monthly statement, and/or the payment coupon included in your closing documents. You can also call GO Mortgage at 1-866-367-7524 or send an email to customerservice@loanadministration.com to find out your next payment due.
Yes. Clients can make a payment over the phone Monday – Friday from 8:30a.m. to 8:00p.m. & Saturday from 8:30a.m. to 5:00p.m. EST.
Yes. There is a $5 phone payment fee. However, as an added convenience to our clients, a one-time waiver of said fee can be provided, upon request.
Yes. However, please allow 3 – 7 business days from the date a bill-pay is scheduled for your payment to be processed and posted to your account. Also, please ensure you include your 10-digit account number on your payments.
All payments can be mailed into the following address. Also, please ensure you include your 10-digit account number on your payments. Go Mortgage, LLC Attn: Payment Processing Center PO BOX 11733 Newark, NJ 07101-4733
Tap or click the "Make A Payment" button at the top of this page. Or, select "Make A Payment" from the drop-down menu located at the top right of this page.
From the sign-on page, click on the link, “Register User ID/Password.” Utilizing your 10-digit account number, you will complete the new user registration form.
If you are experiencing issues with your login credentials or with the login page, please contact us at 1-866-367-7524 or send an email to customerservice@loanadministration.com
From the login page, click on the “Third Party Authorization Form.” Download and complete the form. Fax the completed form to 609-718-4889.
From the login page, click on the "Home Loan Assistance" link. After reading through the options, please contact us directly at 1-866-367-7524.
Once you are logged into your online account, click on the “Loan Servicing Center” link. Then, click on the “enroll in automatic payment” link. Fill out the application form. NOTE: The field labeled “Name of Bank Account” should equal the Account Holder (i.e. Borrower or Co-Borrower) on your loan and NOT the name of your banking institution.
Yes. Once you are logged into your online account, click on the “Loan Servicing Center” link. Then, click on the “enroll in automatic payment” link. Within the application form, you will have the option to select bi-weekly withdrawals. You will then select the withdrawal amount to be scheduled and select the additional principal amount you would like added. NOTE: For bi-weekly enrollment, the account must be paid one month in advance. For example, should you enroll for bi-weekly payments to start on November, your account must be paid through 11/1/15. Thus, the two payments that will be automatically taken in November will be for your 12/1/15 payment due.
>Please contact us at 1-866-367-7524 for any changes to your homeowners insurance. Also, you may mail and/or fax any supporting documents to the following address:
Go Mortgage, LLC
Attn: Insurance Center
P.O. Box 202028
Florence, SC 29502-2028
Fax: 843-413-7133
Please mail and/or fax all tax bills received to: Tax Bills CoreLogic 1 Corelogic Dr. Westlake, TX 76262 Fax: 817-826-1697
No. Only personal checks, cashier’s checks, and/or money orders are accepted. Please include your 10-digit account number on all payments.
No. We only accept online payments utilizing a checking and/or savings account. Our company policy does not allow for a second debt to be taken out in order to pay your mortgage.
The mortgagee clause for all loans serviced by Go Mortgage, LLC is as follows: Go Mortgage, LLC ISAOA, ATIMA C/O Central Loan Administration & Reporting P.O. Box 202028 Florence, SC 29502-2028 Fax # (843) 413-7133
No. GO Mortgage does not charge any fees for making an online payment.
Yes, here is GO Mortgage's Loss Mitigation Plan.
Click here for a copy of our year-end statement.
PMI may be removed when the LTV has reached 80% of its Original Value. Customers can have an appraisal done again if the loan is seasoned for at least two years (from date of first payment) and then must meet a 75% LTV if seasoned < 5yrs total. All request must be submitted in writing. Please contact our Customer Service Team at 1-866-367-7524 for further information.
