Whether it’s your first or fifth home, GO Mortgage understands and appreciates the trust you have placed in us to help you through the homebuying journey. This page was created as a resource for our clients to help answer questions, understand the process and get in touch with our team.
Additional instruction and details for conditions.
1. Assets-Access to Funds
2. Assets-Bank Statements
3. Assets-Builder Deposit Verification
4. Assets-Cash/Funds to Close
5. Assets-Copy of Contract From Sale of Existing Home
Below are commonly asked questions that occur during the homebuying journey.
You can make your first payment by mailing it to 15430 W. Capitol Dr. Suite 100, Attn: Accounts Receivable, Brookfield, WI 53005. Or by making a payment online at https://servicing.gogsf.com/. Simply select the single payment option under the Menu Bar.
If GO Mortgage is servicing your loan, make any payments after your initial payment to: P.O. Box 11733, Newark, NJ 07101-4733. You can also make payments by phone at 1-866-367-7524 or online at gomortgage.loanadministration.com. If you received notification that your loan was sold, payment instructions for the new lender were included in the notification.
You can find more information by logging into your account at gsfservicing.loanadministration.com and select the “loan activity” tab to view all payment history. You can also contact our customer service department at 866-367-7524 to discuss inquiries by phone at 1-866-367-7524 or online at gomortgage.loanadministration.com.
There is a 'click here' link in the encrypted email sent to you. You will need to log in or create an account with Barracuda Encryption. From there, you can download the email in its original format. Detailed directions can be found here - opening encrypted emails
You will sign paperwork at your closing, and your loan is considered funded. From there, your first payment will be due, typically two months out from your closing. Information on where to send your payment will be in your closing documents but you will also get an email from GO Mortgage on how and where to pay.
GO Mortgage's Servicing Center provides valuable information for customers who have recently purchased new homes or are refinancing their loans. You can find more information at https://servicing.gogsf.com/.
Do you know someone else looking to purchase a new home or refinance? Please feel free to pass along your Home Loan Advisor's contact information.
To reach out to our leadership team, please use the form below or email Debbie Beier, COO - firstname.lastname@example.org or Jenni Geiger, VP of Production - email@example.com.